CallIntel connects your phone line to Freshdesk. The AI voice agent handles inbound support calls, answers the routine ones, and logs every issue as a Freshdesk ticket with the transcript, so your agents start each escalation already up to speed.
Point your phone number or web widget at CallIntel and link the tools you already use — CRM, calendar, and store.
Describe what the agent should say and do in plain language. No code, no flowcharts — just your playbook.
The agent starts answering and placing calls 24/7, logging every outcome back to your stack automatically.
Built for the calls you can't afford to miss — answered instantly, handled completely, logged automatically.
Each support call is logged as a Freshdesk ticket with the transcript and summary.
Routine questions are answered and closed without tying up an agent.
Escalations reach Freshdesk agents with the full conversation attached.
A single agent runs the whole conversation end to end — no menus, no hold music, no handoffs unless a human is genuinely needed.
Calls ring out. Leads go to voicemail and never call back. Your team is stuck on the phone instead of doing the work.
Every call is answered on the first ring, handled end to end, and logged to your tools — day, night, and weekend.
Calls become tickets — without adding headcount. Each support call is logged as a Freshdesk ticket with the transcript and summary.
Put a CallIntel agent on your line and watch it qualify, book, and support callers — 24/7, in their language.