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Security & compliance

Enterprise-grade by default

Security is not a tier you upgrade into. CallIntel isolates every tenant with row-level security, encrypts your provider keys, enforces two-factor access, logs every privileged action, and meets India, EU, and US data residency requirements out of the box.

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Security & compliance — at a glance
  • RLSTenant isolation
  • BYOKKMS-encrypted
  • 2FAAccount access
  • 3Residency regions
From signup to first call

How it works

  1. Choose your region

    Pick India, EU, or US data residency so your call data and records stay in the region your policies require.

  2. Bring your keys and enforce access

    Add your own provider keys, which are stored KMS-encrypted, and turn on two-factor authentication for your team.

  3. Operate with a clear trail

    Every privileged action is written to an audit log, and invoices are issued as signed PDFs, so reviews and reconciliation are straightforward.

Why it wins

What you get

  1. Your data stays yours

    Multi-tenant isolation is enforced at the database with row-level security, so one organization's data is never reachable from another's session.

  2. Your keys, encrypted

    Bring your own provider keys and they are stored KMS-encrypted, so your credentials are protected and never exposed in plain text.

  3. Compliant where it counts

    Two-factor authentication, full audit logs, NDNC and TRAI do-not-disturb compliance, and signed invoice PDFs come as standard, not as add-ons.

What it does

Capabilities

  • Multi-tenant isolation enforced with row-level security
  • Bring-your-own-keys, stored KMS-encrypted
  • Two-factor authentication for account access
  • Full audit logs of privileged actions
  • NDNC and TRAI do-not-disturb compliance for outbound calling
  • Signed invoice PDFs for clean billing records
  • India, EU, and US data residency options
Before CallIntel

Security is a checklist you chase after the fact, with shared credentials, no clear audit trail, and uncertainty about where call data physically lives.

With CallIntel

Tenants are isolated at the database, keys are encrypted, access needs two factors, every action is logged, and data sits in the region you chose.

Tenant isolation, encrypted keys, audit logs, and regional data residency, in place from the first call rather than bolted on later.

Frequently asked questions

How is one organization's data kept separate from another's?
Through row-level security at the database, so policies scope every query to a single organization and cross-tenant reads are blocked.
Can I use my own provider keys?
Yes. Bring-your-own-keys are supported and stored KMS-encrypted, so your credentials are never held in plain text.
Where is call data stored?
In the region you choose, with India, EU, and US data residency options to match your compliance requirements.
Does outbound calling respect do-not-disturb rules?
Yes. CallIntel supports NDNC and TRAI do-not-disturb compliance, so outbound campaigns reach only the contacts they are allowed to.

See it answer your calls.

Put a CallIntel agent on your line and watch it qualify, book, and support callers, 24/7, in their language.

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