An inbound agent that picks up on the first ring, every hour of every day. It greets the caller in their own language, understands why they called, and either handles the request end to end or routes the call to the right person with full context.
Forward an existing line or claim a new number. Calls start landing on the agent the same day, with no change to how customers reach you.
Write your greeting, your qualifying questions, and your booking rules in plain language. Connect your calendar and CRM so the agent can act, not just talk.
The agent answers, handles, and logs every call. You review transcripts, outcomes, and bookings as they happen.
Every line is covered around the clock, including nights, weekends, and the moments your team is already on another call. A caller never reaches a dead end.
The agent asks the questions your team would ask, captures the answers as structured fields, and only books or escalates when the caller actually fits.
When a human is needed, the call transfers with a summary and transcript attached, so whoever picks up already knows the name, the reason, and what was promised.
After-hours and overflow calls hit voicemail. A share of those callers never call back, and the ones who do reach a queue. Your team loses focus to the phone.
Every call is answered live, qualified, and either resolved or routed with context. Your team only handles the calls that genuinely need a person.
An inbound line that answers on the first ring, in the caller's language, without adding a single shift to the rota.
Put a CallIntel agent on your line and watch it qualify, book, and support callers, 24/7, in their language.